Well I have been hassled by sage for a number of weeks to upgrade.

I use there payroll for a number of my clients but a few of them I have started using moneysoft.

My biggest payroll client I still use sage for and would have stayed as I dread the thought of getting everything into moneysoft (unless I can import?).

So sage rang a few weeks back telling me that my payroll software will no longer be supported this year and as well as the support I already pay for they wanted an extra ?00 or something like that for new software. I really think this is bad especially when paying over ?00 for support.

So they rang again today thinking that they would be getting a payment for ?00 odd, but now they have got nothing as I told them I was making the switch to moneysoft. To be fair there was no big sell after this (maybe a phone call is forthcoming) but I think greed has got the better of sage. Sage however in my opinion is still a great product but just to expensive.

Been using sage products for 15 years now and first used a dos based package. And up until the last few years they were excellent, tech support and knowledge was great, could practically get straight through on the phone, but now a phone call can take 20 mins to get through.

Sage used to be quality over quantity but I think they have changed to quantity over quality in the last few years.
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Hi Derren

I think you did the right thing.
I've never used Sage in my practice, though have a few clients who use it and I don't think any of them have ever needed the SageCover. ?00 for payroll sounds extortionate.

I'm currently using 12Pay which is very straightforward indeed. I know most accountants rave about Moneysoft, but Tom at 12Pay is a member of the forum here and his product is great, so I'm happy to 'support local' so to speak. I am sure I'll be upgrading to the premium edition (at a teeny ?0) for online filing- will take much of the headache out of April/May next year :D
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Being a very dull and boring statto here, QuickBooks payroll involves least amount of keystrokes to produce a payslip. How interesting is that?

Regards
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Being a very dull and boring statto here, QuickBooks payroll involves least amount of keystrokes to produce a payslip. How interesting is that?

Regards

Compared with which packages?
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I don't even deal with clients who use sage any more. Can't stand it - they either use more software which I give to them free of charge or the really simple ones use a simple cash book in excel.

We use moneysoft for payroll and it is an excellent package at a great price. I didn't know a fellow forum member was a software seller or I would have checked out their product. Can't change now as my payroll person (wife!) loves Moneysoft and wont change now!
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Recently we had a client on an older version of sage. Their computer crashed and they had no idea where the programme disk was. I called sage on their behalf and was quoted a ridiculous figure of over ?00. Happily we managed to restore the clients data into our copy of sage and then export to Microsoft professional...result one happy client. However, sage still keep calling to find out why we didn't take them up on their generous discounted offerhttp://www.ukbusinessforums.co.uk/forums/images/icons/icon10.gif
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Yep sagecover is expensive and in fact sage payroll starts off cheaply but gets very expensive as you go over 10 employees.
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